78db Terms & Conditions — What Members Need to Know

These Terms and Conditions (hereinafter "Terms") govern the use of the 78db platform and all its services. By accessing the 78db website, registering an account, or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

These terms constitute a legally binding agreement between 78db and its registered members. If you disagree with any part of these terms, please do not use any of 78db's services.

78db is committed to maintaining a fair, transparent, and responsible gaming environment. These terms are a key part of delivering on that commitment.

2.1 Age Requirement

You must be 18 years of age or older to register on 78db. All information provided during registration will be verified, and proof of identity may be requested at any time. Providing a false date of birth will result in permanent account closure.

2.2 One Account Policy

Only one account is permitted per person, household, address, IP address, or device. If multiple accounts are detected, all accounts will be suspended immediately and all bonuses and potential winnings will be forfeited.

2.3 Accuracy of Registration Information

All details provided at registration — including your name, date of birth, phone number, and email — must be accurate and truthful. To update any information, please contact customer support.

• Members are solely responsible for the security of their own account.
• Never share your password with anyone.
• If unauthorized access to your account is detected, contact 78db support immediately.
• Transferring or selling your account to a third party is strictly prohibited.

3.1 Deposit

78db accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. Funds are typically credited within 5–15 minutes. If your balance has not been updated after 30 minutes, please contact customer support.

3.2 Withdrawals

Account verification must be completed before making a withdrawal. The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 30 minutes to 24 hours — VIP members may experience faster processing times.

• Withdrawal requests are generally processed using the same method as the original deposit.
• Identity verification (KYC) is required before your first withdrawal.
• Withdrawals may be temporarily suspended if suspicious activity is detected.
• No transaction fee is charged on withdrawals (mobile banking provider fees may apply).

78db regularly offers welcome bonuses, cashback, free spins, and special event promotions. Each bonus comes with its own terms — please read them carefully before claiming.

4.1 Rollover (Wagering) Requirements

A rollover requirement must be met before any bonus funds can be withdrawn. For example, a 10x rollover means you must wager a total of ৳10,000 on a ৳1,000 bonus. Bonus balances cannot be withdrawn until the rollover condition is fulfilled.

4.2 Bonus Expiry

Each bonus has a validity period as specified in the offer. Any unused bonus will be automatically forfeited once the expiry date has passed.

• Accepting one bonus may make you ineligible for other bonuses.
• If bonus abuse is detected, all bonuses and any associated winnings will be forfeited.
• 78db reserves the right to modify or cancel any promotion at any time.
• Winnings from free spins may also be subject to wagering requirements.

All game outcomes on 78db are determined by internationally audited RNG (Random Number Generator) technology. No result is pre-determined or manually altered.

5.1 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed within the game interface. Maximum bet limits may vary depending on your VIP level.

5.2 Software & Bots Prohibited

Using automated betting software, bots, or any strategic tools to gain an unfair advantage on 78db's gaming system is strictly prohibited.

• If your internet connection drops during a game, the result will be saved on our servers.
• If a game is cancelled due to a technical error, all stakes will be refunded.
• In the event of an incorrect payout, 78db reserves the right to adjust the amount to the correct figure.
• In live games, the dealer's decision is final.

78db believes gaming should be a source of fun — not stress. We encourage all members to play responsibly and provide the tools to help them do so.

The following responsible gaming tools are available on 78db:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit within a defined time period.
• Self-Exclusion: Temporarily suspend your account yourself.
• Session time limits: Set a limit on how long you play in one session.

Members may close their account at any time by submitting a closure request to our support team via email. Please withdraw any remaining balance before requesting closure.

7.1 Account Termination by 78db

78db reserves the right to close an account without prior notice in the following circumstances:

• Providing false identity or age information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Suspected money laundering or illegal activity.
• Attempting to gain unauthorized access to the platform's systems or software.
• Abusive behaviour towards other members or staff.

78db handles your personal information with the utmost confidentiality. Information provided during registration is used solely for service delivery, identity verification, and compliance with legal obligations.

Your data is never sold to third parties. However, 78db may be required to disclose information when mandated by law or directed by government authorities.

If you have a complaint, please contact 78db Customer Support directly in the first instance. We take every complaint seriously and aim to resolve it within 7 business days.

How to submit a complaint:

1. Contact us directly via Live Chat.
2. Email us at support@78db.bet.
3. Please include your account ID, a description of the issue, and any relevant screenshots in your email.

Decisions made by 78db are considered final at the initial stage. However, members who remain unsatisfied may escalate their case to the relevant licensing authority.

78db reserves the right to modify, amend, or update these Terms at any time. Members will be notified of significant changes via email or platform notifications.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend checking this page regularly.