78db FAQ — All Your Questions Answered in One Place

Withdrawals at 78db are quick and straightforward, typically completing within 30 minutes to a maximum of 24 hours. Here's how it works:

• Log in to your account and go to the "Withdrawal" or Withdraw section.
• Select your payment method — bKash, Nagad, or Rocket.
• Enter your registered mobile banking number and the amount.
• Confirm — your request will be submitted for processing.

Minimum Withdrawal Amount ৳500. KYC must be completed before your first withdrawal. Requests submitted during business hours (9 AM – 11 PM) are typically processed within 30 minutes. Any bonus balance must meet the required rollover before it can be withdrawn.

Under 78db's Terms and Conditions Each person may open a maximum of one account. Two accounts on the same device or network is perfectly fine, as long as each account belongs to a different person and uses a separate mobile number, email address, and payment method.

However, opening multiple accounts under the same name is strictly prohibited. If detected:

• All accounts will be permanently closed.
• All bonuses and winnings will be forfeited.
• You may be permanently banned from registering on the platform in the future.

78db's referral program lets you earn attractive bonuses by inviting friends. Here's how it works:

• Log in to your account and go to the "Referral" or "Invite Friends" section.
• Copy your unique referral code or link.
• Send that code or link to your friend.
• Once your friend registers using your link and makes their first deposit, you will receive your bonus.

The current terms and amount for the referral bonus are listed on the promotions page and may be updated from time to time. To receive the bonus, your friend must register using your referral code and make a qualifying deposit. The bonus is typically credited to your account within 24 hours of your friend's first deposit.

There are several reasons an account may be locked or suspended, and the resolution differs in each case:

• Repeated incorrect password attempts: After 5 failed attempts, your account will be temporarily locked for 30 minutes. Please wait or reset your password.
• Security concern: If unusual activity is detected, your account will be locked to protect your security. Verify your identity via Live Chat to unlock it.
• Incomplete KYC: If KYC is not submitted, your withdrawal access may be restricted.
• Rule Violation: Accounts may be suspended on suspicion of multiple account usage or bonus abuse.

In any situation, email us at support@78db.bet or reach out via Live Chat. Provide your name, mobile number, and a description of the issue — most cases are resolved within 1–4 hours.

With two-factor authentication enabled, even if someone knows your password, they won't be able to log in without the OTP sent to your mobile. Steps to enable it:

• Log in to 78db and go to your Account Settings.
• Go to the "Security" section and look for the "Two-Factor Authentication" option.
• Click the "Activate" or Enable button.
• An OTP will be sent to your registered mobile number — use it to confirm.
• From this point on, an OTP will be sent to your mobile every time you log in.

When two-step verification is enabled, any login from a new device or unusual location will require additional verification. This is Highly Recommended This is a security measure. If your mobile number changes, please contact support to update it before proceeding.

Minimum Deposit Amount at 78db ৳300 (three hundred taka). This amount applies to all payment methods:

• bKash: Minimum ৳300, maximum ৳25,000 per day.
• Nagad: Minimum ৳300. Fastest processing available.
• Rocket: Minimum ৳300.

Steps to deposit: Log in → Cashier → Deposit → Select payment method → Enter amount → Confirm. Your balance is usually updated within 5 minutes.

To receive the welcome bonus on your first deposit, make sure the bonus option is active at the time of deposit, or enter a promo code.