Legal Documents

78db Privacy Policy — How Safe Is Your Data With Us

When you use 78db, we receive certain information. This policy clearly explains what we collect, why we keep it, how we protect it, and whether it is ever shared with third parties.

Last Updated: January 2026
Encrypted
All data is stored with SSL 256-bit encryption.
Never Sold
Your data is never sold to third parties.
Limited Access
Only authorized staff can access your data.
Your Control
You have the right to view, correct, or delete your personal data.
Key Highlights

78db's Six Core Principles of Privacy Protection

A summary of our commitments to protecting your data.

Transparency in Data Collection
78db collects only what is necessary. You are always clearly informed of why any data is being collected — nothing is gathered without your knowledge.
Maximum Security
Industry-standard SSL 256-bit encryption is used. Servers are housed in secured data centers and undergo regular security assessments.
Consent-Based Use
Your data is used solely for the purposes you have consented to. You can opt out of marketing emails at any time.
Regular Updates
Our Privacy Policy is reviewed and updated regularly. Members are notified in advance of any changes.
Your Rights Over Your Data
You have the right to view, update, or delete your personal data. Contact our support team for assistance.
Never Sold to Third Parties
78db never sells or rents your personal data. Only minimal information may be shared with select partners, strictly for service delivery purposes.
Section 1
Introduction & Scope

The 78db Privacy Policy explains how we collect, store, and use your personal information. By visiting the 78db website or creating an account, you are considered to have agreed to this policy.

This policy applies to all members, visitors, and anyone using any 78db service. We are committed to handling your information with the utmost care and responsibility.

You will be notified by email whenever significant changes are made to this policy, so it's important to keep an active email address on your account.

Section 2
What types of data we collect

78db collects two types of data — information you provide directly and information generated automatically as you use the platform.

Data Types Example Reason for Collection
Identity Information Name, date of birth, national ID Age Verification & KYC
Contact Information Phone number, email address Account Communications
Financial Data BKash/Nagad number, transaction history Payment Processing
Activity Data Game history, betting records Service Improvement & Responsible Gaming
Technical Data IP address, device information, browser Security & Fraud Prevention

78db never collects unnecessary information. Every piece of data we collect has a specific legal or operational justification.

Section 3
Purpose of Data Use

78db uses your information only for the specific purposes listed below — it is never used for anything beyond that.

3.1 Account Management & Identity Verification

Information provided at registration is used to verify your identity, prevent duplicate accounts, confirm your age, and meet legal requirements.

3.2 Service Delivery & Improvement

78db analyses your usage patterns to continuously improve the platform — identifying which games are most popular and where issues arise helps us enhance the overall experience.

3.3 Promotional Communications

If you opt in, 78db will send you updates on new offers, promotions, and events via email or SMS. You can unsubscribe at any time.

  • To monitor responsible gaming and provide related support.
  • For detecting and preventing fraudulent activity.
  • To comply with legal obligations and regulatory requirements.
  • For dispute resolution and transaction verification.
Section 4
Data Sharing & Third Parties

78db does not sell or rent your personal data. Only a minimum amount of information may be shared with select third parties where necessary to deliver our services.

4.1 When Information Is Shared With Third Parties

  • Payment Processing: Payment providers such as bKash, Nagad, and Rocket receive only the information required to complete a transaction.
  • Game Provider: Game studios such as Pragmatic Play and Evolution receive only the data necessary to operate their games.
  • Identity Verification Services: Documents may be shared with authorized verification agencies to complete KYC.
  • Legal Authorities: Information may be disclosed under court orders or legal obligations.

When sharing data with third parties, 78db ensures they adhere to the same standard of privacy practices, with obligations defined through formal agreements.

Section 5
Cookies & Automated Data Collection

78db uses cookies and similar technologies on its website. These are small data files stored in your browser that help enhance your experience.

5.1 Types of Cookies

Essential Cookies: These cookies are essential for maintaining login sessions and ensuring the site functions correctly. Disabling them will prevent the site from working properly.

Analytics Cookies: We collect data such as visitor counts and time spent on each page to improve your site experience. This information is not personally identifiable.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some 78db features.

Section 6
Data Retention, Duration & Security Measures

78db retains your information only for as long as necessary — while your account is active and for a defined period as required by law.

6.1 Security Measures

  • SSL 256-Bit Encryption: All data is encrypted in transit.
  • Firewall Protection: Our servers are protected behind advanced firewalls.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Two-Factor Authentication: You can add an extra layer of security to your account.
  • Restricted Staff Access: Only authorised personnel have access to your data.

6.2 Data Retention Period

Transaction and game records are generally retained for 5 years due to legal obligations. Certain documents must be kept for a specified period even after an account is closed.

In the event of a data breach, 78db will promptly notify affected members and take the necessary steps to address it.

Section 7
Your Data Rights

As a 78db member, you have important rights over your own data — and you can exercise any of them at any time.

Right to Access Your Data
The right to know what information we hold about you.
Right to Rectification
The right to correct inaccurate or outdated information.
Right to Erasure
The right to request deletion of your data under certain circumstances.
Right to Object to Processing
The right to object to the use of your information for specific purposes.
Right to Data Portability
The right to receive a copy of your personal data.
Right to Opt Out of Marketing
Right to opt out of promotional communications.

To exercise any of your rights, email us at support@78db.bet. We typically respond within 30 days.

Section 8
Minor Protection

78db's services are intended exclusively for users aged 18 and above. We do not knowingly collect or process any data from minors.

Age verification is mandatory at registration. If a user under 18 manages to create an account and this comes to our attention, the account will be closed immediately and all collected data will be permanently deleted.

If you suspect someone you know is using 78db while underage, please contact us at support@78db.bet. We will take prompt action.

Section 9
Privacy Policy Updates

78db may update this Privacy Policy from time to time in response to changes in our services, new legal requirements, or technological developments.

In the Event of Changes:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • A notification will be sent to your registered email for any significant changes.
  • 30 days' notice will be given prior to any changes taking effect.

Continued use of 78db after a policy update takes effect will be considered acceptance of the revised terms.

Section 10
Contact & Complaints

Contact us for any privacy-related questions, complaints, or to exercise your rights.

Email
support@78db.bet
Live Chat
Available 24/7
Response Time
Within 72 hours
Language
Bangla Support
Questions & Answers

Frequently Asked Questions

Answers to two common technical questions about using 78db.

Absolutely. 78db is fully mobile browser-friendly. You can access 78db directly from Chrome, Firefox, or Safari without downloading a separate app. The site is built with a responsive design, so everything displays clearly on smaller screens. Playing games, making deposits, placing bets — it all works seamlessly in a mobile browser. For the best experience with slots and live games, a stable internet connection is recommended. Most users find the site performs best on Chrome or Samsung Internet.

78db is built primarily for Bangladeshi users, so the interface defaults to Bangla. However, some games — particularly those from international studios — may have their own menus or instructions in English. The main platform navigation, live support chat, and account section are fully available in Bangla. If a language-switching option is available, it can usually be found in the top-right corner of the page or within account settings. If you experience any language-related issues, let us know via live chat in Bangla — our support team is always ready to help in your language.
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